We're Hiring! Communications Officer

Alliance to End Homelessness Ottawa

Job Description - Communications Officer

Type of Position

Full-time, indeterminate position 

Hours of Work

37.5 hours/ week, Monday – Friday, may include some evenings and weekends, depending on relevant events

Vacation & Benefits

4 weeks of vacation, plus an office shutdown between December 24th - January 1st

3 Personal Days annually

Extended Benefits Package

Start Date

April 2024


$58,000 - $60,000/ year, depending on level of experience

Application Due: 

Friday, March 22nd, 2024 

Location & Office Environment

Ottawa, Ontario

This job is largely a remote position, with occasional in-person meetings required. The successful candidate will be provided with a laptop computer and the necessary software to complete their duties, including the use of Zoom and other online collaboration tools. They will be expected to provide their own Internet connection and telephone in order to stay connected. 

Description of Organization

The Alliance to End Homelessness Ottawa (ATEHO) is a member-driven coalition of over 75 organizations collaborating and advocating to prevent and end homelessness in Ottawa. The Alliance aims to achieve an inclusive city where everyone has a secure, appropriate and affordable home. The mission of the Alliance is to be the lead advocate in mobilizing and facilitating community-wide action to end homelessness in Ottawa, through widespread mobilization, public education and advocacy, and system coordination.

Job Summary

Reporting to the Executive Director of the ATEHO, the Communications Officer is responsible for: media monitoring and issue management, understanding local, provincial, and federal context on issues of housing and homelessness and the impact on stakeholders; using the understanding of the issues for developing and implementing a full range of communications and advocacy campaign strategies and materials to support the work of the Alliance; engaging with members, external stakeholders; and undertaking other related duties as assigned by the Executive Director.

Duties and Responsibilities

1. Media Monitoring & Issue Management

  • Monitor media daily to track all messaging related to the Alliance and its interests and ensure the Executive Director is kept up to date on issues of key media interest.
  • Analysis of political context, and development of written materials for advocacy

2. Communications Strategies and Initiatives

  • Develop and implement an annual communications plan that leverages technology, as well as traditional media, to promote the interests of the Alliance.
  • Develop a communications plan for member events that identifies potential media opportunities, includes preparation of media advisories, targeted media outreach and social media posts, as well as responding to media inquiries.
  • Manage and evaluate performance of all digital communications for the Alliance, including all social media (YouTube, LinkedIn, Twitter, Facebook and Instagram), the websites (Nation Builder platform), and the listserv, ensuring content is engaging and current.
  • Use traditional media outlets to promote the work of the Alliance, drafting media lines, news releases and official statements and maintain current and positive relationships with local media personnel
  • Write and develop supporting materials such as media and social media content, scripts, media talking points, commentaries, newsletters, brochures, presentations and web content that support the organization’s strategic priorities.
  • Design, layout and publish reports, briefings, policy updates, and other materials created by the Alliance for distribution to members, elected officials or the public.
  • Develop, monitor and maintain consistent and strategic branding initiatives for Alliance communications.
  • Create visual content (graphics, infographics, covers, etc.) that reflect an appropriate and consistent message and adhere to brand guidelines, using Adobe Creative Suite, Canva and other appropriate software.

3. Stakeholder Engagement 

  • Through communications and advocacy tools and strategies, engage:
    • Members
    • Supporters
    • Public
  • Manage and maintain supporter lists, optimize delivery methods, and oversee engagement pathways for current and new supporters

4. Other Related Duties

  • Undertake other related duties, as assigned by the Executive Director from time to time.

Qualifications, Skills and Abilities

  • Education in communications or a related field plus 3 years of relevant experience.
  • Exceptional written and oral communication skills in English, with proficiency in both French and English preferred.
  • Experience with social network platforms such as Facebook, Twitter, YouTube, LinkedIn, Instagram, etc.
  • Advanced IT skills particularly with Google Suites, Nation Builder, Microsoft Office, Adobe Creative Suite, Canva, Zoom webinars and other appropriate software and website management.
  • Knowledge of emerging communications trends and relevant technologies.
  • Administrative experience related to meeting organization and support
  • Experience with event organization and ability to work effectively with volunteers.
  • Strong interpersonal skills, ability to collaborate and also to work independently.
  • Ability to work with diverse populations, including at-risk individuals.
  • Knowledge of homelessness, housing and related issues would be a strong asset.

To Apply

We encourage applications from individuals who reflect the broad diversity of communities we work with and disproportionately experience homelessness and housing insecurity, in particular those with lived experience of homelessness, women, First Nations, Inuit, and Metis People, racially visible groups, people with disabilities, and LGBTQ2S+ communities.

If at any stage in the selection process you require special accommodation, please let us know the nature of the required accommodation.

 Please send your resume and cover letter to Kaite Burkholder Harris (Executive Director) at [email protected] with the subject line Communications Officer Application by: Friday, March 22nd at 5:00 pm. 

Due to the high volume of applicants, we can neither confirm receipt of nor respond to inquiries regarding your application. Only candidates selected for an interview will be contacted.

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Address: PO Box 22021, Ottawa, ON K1V 0W2

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